Privacy Policy

RR Optometry and Optical (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or schedule services with our office.

Please read this Privacy Policy carefully. By using our website, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you contact us, request an appointment, or submit a message, you may provide:

Name

Email address

Phone number

Message or inquiry contents

Insurance information (only if voluntarily provided)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages viewed

Time spent on the website

This data helps us improve the website and diagnose technical issues.

2. How We Use Your Information

We may use your information to:

Schedule appointments

Respond to inquiries

Provide services you requested

Improve our website and customer experience

Maintain security and prevent fraud

Comply with legal requirements

We do not sell your personal information.

3. HIPAA Compliance (Protected Health Information)

As an optometry provider, we may collect or use certain health-related information as part of providing eye-care services.

Any health information collected in person or through direct communication is protected under the Health Insurance Portability and Accountability Act (“HIPAA”).

This Privacy Policy applies to website data only; for clinical services, HIPAA protections also apply.

4. Sharing Your Information

We may share information only in the following situations:

With third-party service providers who support our business (e.g., website hosting, appointment systems)

To comply with legal obligations or protect our rights

With your consent

We never share your information for marketing by third parties.

5. Cookies and Tracking Technology

Our website may use:

Cookies

Analytics tools (such as Google Analytics)

Tracking pixels

These tools help us understand traffic patterns and improve the site.

You can disable cookies through your browser settings.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

7. Links to External Websites

Our website may contain links to third-party websites.

We are not responsible for the content or privacy practices of those websites.

8. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children.

9. Your Privacy Rights

Depending on your location, you may have rights such as:

Requesting access to your personal information

Requesting correction or deletion

Opting out of communications

To make a request, contact us using the information below.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

RR Optometry and Optical

14449 Roscoe Blvd

Panorama City, CA 91402

Phone: (818) 894-9582

Email: usarroptical@gmail.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted here with a new “Last Updated” date.